Staff + Board


Jacqueline O. Kittrell, Esq.
Executive Director
P 865 594 1879 | F 865 594 1890

Jackie has been the Executive Director of CMC since 2005.  She is a Rule 31 listed civil and family mediator, and is listed as specially trained in domestic violence screening. She graduated from University of Tennessee College of Law in 1988 and is a licensed Tennessee attorney. She is active in the Knoxville Bar Association and the Tennessee Bar Association, where she serves on the Executive Council of the Dispute Resolution Section, and on the Joint Subcommittee on Collaborative Divorce Law. She is active in the Supreme Court’s Access to Justice efforts, serving on the Pro Bono, Forms, and Pro Se Litigant Committees. Jackie is Immediate Past President of the Board of Tennessee Association of Professional Mediators (TAPM). She was trained as a Collaborative Family attorney in 2007, is a member of the International Academy of Collaborative Practitioners, and a founding member the East Tennessee Collaborative Alliance. She spends much of her time training, supervising and mentoring volunteers, and is happy to answer any questions about how CMC might be useful to the community.  

Sharon Upsaw

Sharon Upshaw
Program Director
P 865 594 1879 | F 865 594 1890

Sharon attended Pellissippi State Community College, graduating with an Associate Bachelor’s degree in Paralegal Studies in 1998. In 1996, she was the first employee hired shortly after CMC was incorporated in 1994. She is the Program Director for the organization, and is directly in charge of all divorce and post-divorce cases referred to CMC, and all referrals from Knox County 4th Circuit’s Order of Protection docket. She also handles all mediations from courts in surrounding counties, and all non-court matters – employment, neighborhood, agency, church – which come to CMC for mediation. She serves as a lay member of the KBA Access to Justice Committee’s Expungement Subcommittee. Sharon is a native of Knoxville, Tennessee, and graduated from Austin-East High School. She is the proud mother of two sons, one still in high school and the oldest in the US Army.


Jen Comiskey
Juvenile Court Program Director
P 865.215.6570 | F 865.215.6869 or for all training inquiries

Jen is a native of Knoxville, Tennessee.  She attended Hendrix College in Conway, Arkansas on a Hays Memorial Scholarship, and graduated in 2003 with a bachelor’s degree in Politics.  After college, Jen moved back to Knoxville with her husband Clayton Leasure, and attended the University of Tennessee College of Law with a Green Law Scholarship and a Tennessee Law Scholars’ Fellowship.  She graduated in 2006.  She currently lives in Powell with Clayton and their dog Jasmine.  She received her family mediation training from Community Mediation Center in February, 2005. She has worked at Community Mediation Center since July, 2005.  At CMC, Jen co-ordinates and supervises volunteers, conducts intake, screening, and scheduling on mediation referrals from Knox County Juvenile Court, and assists with training and supervision of volunteer mediators.  Prior to working at CMC, Jen worked for two years as a visitation supervisor at Parent Place, a program of Catholic Charities.


cmc board

2016-2017 Officers & Board of Directors

Janet McMullen, Chair
Stephanie Prager, Esq., Vice Chair
Whitney Ray-Dawson, M.A., Immediate Past Chair
Tom Hayes, Treasurer
Caitlin Elledge, Esq., Secretary
Jacqueline O. Kittrell, Ex Officio
Robert Swan, At Large
Lisa Carroll, Board Member
Becky Jacobs, Board Member
Sherry Mahar, Esq., Board Member
Rosa Mar, Board Member
Marcus Rudolph, Board Member
Heidi Plein Wegryn, Esq., Board Member




CMC has approximately 50 volunteer mediators who donate their time on a regular basis to one or all of our mediation programs. New volunteers are selected and trained each year to co-mediate in our Civil and Family Programs. CMC does not require that our volunteers be Rule 31 listed, but our volunteer trainings are Rule 31 approved, and can be used as a training requirement if volunteers choose to be a Rule 31 listed mediator.  After being trained, CMC Volunteers make a commitment to mediate regularly for at least one year. Many of our mediators have been with us for over a decade! CMC uses “co-mediation” for all our cases. Two mediators are assigned to each case we do. There are many benefits to co-mediation, for both the parties and for the mediators. CMC co-mediators feel secure in their role and have the pleasure of learning from each other! How to become a CMC Mediator.