Knox Area Social Services:
a resource page for mediators
912 South Gay Street
Suite L-300
Knoxville, TN 37902
865.594.1879, voice
865.594.1890, fax
info@2mediate.org
volunteer
With thanks to
United Way of Knoxville
and
East
Tennessee 211.org
There will come a time when you believe everything is
finished. That will be the beginning.
~Louis L'Amour
For one human being to love another: that is perhaps
the most difficult of all our tasks, the ultimate, the
last test and proof, the work for which all other work
is but preparation.
~Rainer Maria Rilke
Keep me away from the wisdom which does not cry,
the philosophy which does not laugh and the greatness
which does not bow before children.
~Kahlil Gibran
This is love: to fly toward a secret sky, to cause a hundred
veils to fall each moment. First to let go of life. Finally,
to take a step without feet.
~Rumi
What the caterpillar calls the end of the world,
the master calls a butterfly.
~Richard Bach
Teachers open the door, but you must enter by yourself.
~Chinese Proverb
"When I despair, I remember that all through history the way
of truth and love have always won. There have been tyrants,
and murderers, and for a time they can seem invincible, but in
the end they always fall. Think of it...always."
~Mahatma Gandhi
When one door closes another door opens; but we so often look so long and
so
regretfully upon the closed door, that we do not see the ones which open for
us.
~Alexander Graham Bell
The intuitive mind is a sacred gift and the rational mind is a faithful
servant.
We have created a society that honors the servant and has forgotten the
gift.
~Albert Einstein
"Do what you feel in your heart to be right - for you'll be criticized
anyway. You'll be damned if you do, and damned if you don't."
~Eleanor Roosevelt
Rachel Carson
If a child is to keep his inborn sense of wonder, he needs the companionship
of at least one adult who can share it, rediscovering with him the joy,
excitement and mystery of the world we live in.
Jesse Jackson
Your children need your presence more than your presents.
Graham Green
There is always a moment in childhood when the door opens and lets the
future in.
Robert Frost
The greatest thing in family life is to take a hint when a hint is intended
— and not to take a hint when a hint isn't intended.
Ogden Nash
A family is a unit composed not only of children but of men, women, an
occasional animal, and the common cold.
George Bernard Shaw
If you cannot get rid of the family skeleton, you may as well make it dance.
Benjamin Franklin
He that raises a large family does, indeed, while he lives to observe them,
stand a broader mark for sorrow; but then he stands a broader mark for
pleasure too.
Reinhold Niebuhr
Family life is too intimate to be preserved by the spirit of justice. It can
be sustained by a spirit of love which goes beyond justice.
John Bowring
A happy family is but an earlier heaven.
Ed Howe
Families with babies and families without babies are sorry for each other.
Elizabeth Stone
Making the decision to have a child - it's momentous. It is to decide
forever to have your heart walking around outside your body.
Gail Lumet Buckley
Family faces are magic mirrors. Looking at people who belong to us, we see
the past, present and future.
Carl Sandburg
A baby is God's opinion that the world should go on.
Winston Churchill
If you're going through hell, keep going.
Confucius
Our greatest glory is not in never falling, but in rising every time we
fall.
Doc Childre, A Parenting Manual: Heart Hope for the Family
Many children are intuitively sensitive to people close to them. A child who
is in her heart can know when a parent or buddy needs a kind word, a hug, or
some friendly conversation.
James Baldwin
A child cannot be taught by anyone who despises him, and a child cannot
afford to be fooled.
Alec Bourne
It is possible to store the mind with a million facts and still be entirely
uneducated.
Betty Friedan
Men are not the enemy, but the fellow victims. The real enemy is women's
denigration of themselves.
Elbert Hubbard
God will not look you over for medals, degrees, or diplomas, but for scars
E. F. Schumacher
Any intelligent fool can make things bigger, more complex, and more violent.
It takes a touch of genius — and a lot of courage—to move in the opposite
direction.
The pressures of being a parent are equal to any pressure on earth. To be
a conscious parent, and really look to that little being's mental and
physical health, is a responsibility which most of us, including me, avoid
most of the time because it's too hard.
John Lennon
We are always too busy for our children; we never give them the time or
interest they deserve. We lavish gifts upon them; but the most precious
gift, our personal association, which means so much to them, we give
grudgingly.
Mark Twain
Be aware of self-esteem programs, they can be seductive but offer short-
term rewards. Self-esteem is caught not taught. A person must be around
people who value them. In working with the child, the educator may have to
pulverize concepts that the family has built over several years.
Dr. Michael Carrera, Children's Aid Society
We are willing to spend the least amount of money to keep a kid at home,
more to put him in a foster home and the most to institutionalize him.
Marian Wright Edelman
If you want your children to turn out well, spend twice as much with time
them, and half as much money.
Abigail Van Buren
Mary Frances Berry
If Rosa Parks had taken a poll before she sat down in the bus in Montgomery,
she'd still be standing.
Train the parent and spare the child.
Duane Alan Hahn
What is done to children, they will do to society.
Karl A. Menninger
Modern cynics and skeptics … see no harm in paying those to whom they
entrust the minds of their children a smaller wage than is paid to those to
whom they entrust the care of their plumbing.
John F Kennedy
If we force children to submit and attempt to control them we must accept
that as they grow older and stronger we will face the violence we nurtured
in them knowing indeed, we have taught them well.
Barbara Coloroso
Where parents do too much for their children, the children will not do
too much for themselves.
Elbert Hubbard
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Child & Family, Inc. |
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Daily Living Center |
689-8412 |
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Associated Catholic Charities |
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Samaritan Place |
545-7431 |
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St. Mary’s Health System |
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Alzheimer’s Day Treatment Center |
545-6781 |
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Kay Adult Care Center |
521-0289 |
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Children’s Center |
523-2672 |
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Community Action Committee |
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Head Start |
522-2193 |
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Knoxville Community Development Corporation |
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Day Care |
594-8662 |
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Arnstein Jewish Community Center |
690-6343 |
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YMCA |
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Community Kids |
544-1963 |
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Preschool Learning Center |
577-0138 |
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Fair Garden Family and Community Center |
594-1320 |
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Lonsdale Day Care Center |
524-0881 |
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Partners for Children |
546-0301 |
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Sam E. Hill Family and Community Center |
594-3632 |
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Workforce Development Child Care Broker |
544-5257 |
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Tennessee Department of Children’s Services |
594-6767 |
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Knoxville Community Development Corporation |
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YMCA |
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East Side Family Center |
637-9622 |
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North Side Family Center |
922-9622 |
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West Side Family Center |
690-9622 |
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Lonsdale Day Care Center |
524-0881 |
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Partners for Children |
546-0301 |
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Boys and Girls Clubs |
544-3825 |
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City of Knoxville Recreational Department |
637-6965 |
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Eternal Life Restoration Outreach |
637-1707 |
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Wesley House Community Center |
524-5494 |
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Workforce Development |
544-5200 |
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Adult
 EMERGENCY ASSISTANCE |
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The Salvation Army |
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Emergency Assistance Program |
525-9401 |
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American Red Cross |
584-2999 |
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Community Action Committee |
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Family Assistance Program |
577-7591 |
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Homeless Prevention Program |
524-3345 |
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Interfaith Health Clinic |
546-7330 |
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BellSouth |
557-6500 |
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FISH of Knox County |
588-0589 | ||||||||||||||||||||||||||
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Knox Area Rescue Ministries |
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Community Action Committee |
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Wesley House Community Center |
524-5494 |
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Habitat for Humanity |
523-3539 |
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U.S. Department of Housing and Urban Development (HUD) |
545-4384 |
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Child & Family, Inc. |
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PleasanTree Apartments |
546-5812 |
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Community Action Committee |
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Homeward Bound |
546-3500 |
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Knoxville Community Development Corporation |
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Volunteer Ministry Center |
524-3926 |
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Knox County Housing Authority |
637-7942 |
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Knox County Community Development and Housing Division |
546-5887 |
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Knoxville Department of Community Development |
215-2120 |
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Heart Support of America |
687-5838 |
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HEALTH INFORMATION |
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Helen Ross McNabb Center |
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American Red Cross |
584-2999 |
Knox County Health Department |
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Child Safe Rider Purchase Program |
215-5300 |
Immunizations |
215-5150 |
Indigent Medical Care Social Services |
215-5440 |
Smoking Cessation |
215-QUIT |
Tenn Care Applicants |
215-5400 |
Travel Immunizations |
215-5070 |
Alzheimer’s Disease and Related Disorders Association |
544-6288 |
St. Mary’s Health System |
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Information |
545-7600 |
Interfaith Health Clinic |
546-7330 |
American Cancer Society |
584-1668 |
American Diabetes Association |
584-0212 |
Muscular Dystrophy Association |
922-4276 |
The Wellness Community |
546-4661 |
Thompson Cancer Survival Center |
541-1311 |
American Heart Association |
800-242-8721 or 588-7646 |
Brain Attack Screening |
588-7646 |
Emergency Cardiovascular Care |
588-7646 |
General Education |
588-7646 |
Heart Power |
588-7646 |
Jump Rope Education |
588-7646 |
Search Your Heart |
588-7646 |
School Nutrition |
588-7646 |
Walking for Wellness |
588-7646 |
East Tennessee Poison Control Program |
800-288-9999 or 544-9399 |
Tennessee Department of Health |
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Tuberculosis Outpatient Clinic |
546-9221 |
Easter Seals |
800-264-0078 |
Planned Parenthood Association of East Tennessee |
588-9367 |
University of Tennessee Medical Center |
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Information |
544-9000 |
American Lung Association of Tennessee |
691-7228 |
American Social Health Association |
800-342-2437 |
Amputee Coalition |
524-8772 |
Arthritis Foundation |
470-7909 |
Autism Society of America |
637-3914 |
Cystic Fibrosis Foundation |
800-824-5061 |
Dairy and Food Nutrition Council |
584-6125 |
Dial-a-Dietitian |
524-4541 |
Dream Connection |
966-7665 |
East Tennessee Baptist Hospital |
632-5011 |
East Tennessee Children's Hospital |
541-8000 |
Epilepsy Foundation |
522-4991 |
Fort Sanders Parkwest Medical Center |
693-5151 |
Fort Sanders Regional Medical Center |
541-1111 |
Hemophilia Center |
544-9170 |
Juvenile Diabetes Foundation |
577-7530 |
Kidney Foundation |
688-5481 |
Lupus Foundation of America |
692-9825 |
March of Dimes Birth Defects Foundation |
694-6003 |
Medic Regional Blood Center |
524-3074 |
Mental Health Association of Greater Knoxville |
584-9125 |
Multiple Sclerosis Society of East Tennessee |
558-8686 |
Operation Health Check |
541-1492 |
Peninsula Outpatient Center |
588-9747 |
Patricia Neal Rehabilitation Center |
541-1446 |
Remote Area Medical |
579-1530 |
Ronald McDonald House |
637-7475 |
Scleroderma Foundation |
966-1440 |
Special Olympics |
800-288-9225 or 524-0875 |
TennCare Hotline |
800-669-1851 |
TennCare Fraud & Abuse |
800-FRAUD86 |
Tennessee Early Intervention |
974-2838 |
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PARENTING |
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Child & Family, Inc. |
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Family Life Enrichment |
524-7483 |
Orientation for Divorcing Parents |
524-7483 |
Columbus Home |
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CHAP Program |
971-3556 |
Parent Place |
521-5637 |
Helen Ross McNabb Center |
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Healthy Families |
523-8695 |
Regional Intervention Program (RIP) |
523-8695 |
Sexual Assault Crisis Center |
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Parents Support Group |
558-9040 |
Community Action Committee |
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MLB Building |
546-3500 |
North Family Support Center |
925-0880 |
Knoxville Community Development Corporation |
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Family Services & Support - Our Space |
594-8827 |
Knox County Health Department |
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Family Matters |
215-5176 |
Florence Crittenton Agency |
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Residential Mother-Infant Program |
602-2021 |
Crittenton |
602-2021 |
East Tennessee Children’s Hospital Rehabilitation Center |
690-8961 |
CONTACT of Knoxville |
523-9124 |
Parent Helpline |
523-9124 |
Tennessee Infant Parent Services |
579-3099 |
Mental Health Association of Greater Knoxville |
584-9125 |
Tennessee Early Intervention |
974-2838 |
Compassionate Friends |
687-2117 |
Peninsula Family Respite Services |
558-6652 |
Parent Helpline |
800-356-6767 |
Tennessee Children’s Special Services |
549-5239 |
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SERVICES FOR PEOPLE WITH DIFFERENT ABILITIES |
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Tennessee Department of Human Services |
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Rehabilitation Services |
594-6720 |
East Tennessee Technology Access Center |
219-0130 |
East Tennessee Children’s Hospital Rehabilitation Center |
690-8961 |
Knoxville Area Community Center for the Deaf |
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Services Program |
579-0832 |
Easter Seals |
800-264-0078 |
Amputee Coalition of America |
888-267-5669 |
Beta Home |
521-7683 |
Cerebral Palsy Center |
523-0491 |
Cerebral Palsy Housing Corporation |
687-9204 |
Disability Resource Center |
637-3666 |
Open Arms |
694-8463 |
Shangri-La Therapeutic Academy of Riding (STAR) |
690-9285 |
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Community Action Committee |
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Transportation Program |
524-2786 |
TDD |
525-9467 |
Knoxville Area Transit (KAT) |
546-3752 |
TDD/TTY |
525-1525 |
Lift |
522-5000 |
Shop and Ride Program |
637-3000 |
TennCare Recipient Transportation |
594-6151 |
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Child & Family, Inc. |
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Community Action Committee |
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Homeward Bound |
546-3500 |
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UTILITIES ASSISTANCE |
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Community Action Committee |
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North Family Support Center |
925-0880 |
West Neighborhood Center |
524-3345 |
South Neighborhood Center |
577-7591 |
East Neighborhood Center |
546-5125 |
Weatherization and Minor Home Repair |
637-6700 |
Low Income Home Energy Assistance LIHEAP |
637-6700 |
Summer Cooling Program |
637-6700 |
Heat Relief Program |
637-6700 |
Ladies of Charity |
522-6341 |
Knox County Community Development and Housing Division |
546-5887 |
 ABUSE |
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Child & Family, Inc. |
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Project Against Sexual Abuse of Appalachian Children (PASAAC) |
546-7483 |
Connection |
522-6213 |
RESPOND |
525-4794 |
The Conley Center |
546-7483 |
Child Help USA |
800-422-4453 |
Children’s Center |
523-2672 |
Helen Ross McNabb Center |
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Tennessee Regional Alternative Care Environments (TRACES) |
523-8695 |
Therapeutic Nursery |
523-8695 |
Children and Youth |
523-8695 |
Tennessee Department of Children’s Services |
594-6767 |
Associated Catholic Charities |
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Columbus Home Shelter |
971-3560 |
Peninsula Behavioral Health |
970-9800 |
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Child & Family, Inc. |
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The Conley Center |
546-7483 |
Family Crisis Center Hotline (Domestic Violence) |
637-8000 |
Managing Emotions Nonviolently |
524-7483 |
Knox Area Rescue Ministries |
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Serenity Shelter |
673-6540 |
Knox County Sheriff’s Department |
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Major Crimes Unit |
215-3590 |
Knoxville Legal Aid Society |
637-0484 |
Knoxville Police Department |
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Domestic Violence Unit |
215-7306 |
The Salvation Army |
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Joy Baker Center |
522-4673 |
YWCA |
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Victim Advocacy |
523-6126 |
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Child & Family, Inc. |
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Elder Abuse |
673-3066 |
Knoxville Legal Aid Society |
637-0484 |
YWCA |
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Victim Advocacy |
523-6126 |
Associated Catholic Charities |
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Samaritan Place |
545-7431 |
Hotline for Elder Abuse |
594-5685 |
Tennessee Department of Human Services |
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Adult Protective Services |
594-5685 |
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Child & Family, Inc. |
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Project Against Sexual Abuse of Appalachian Children (PASAAC) |
546-7483 |
Helen Ross McNabb Center |
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Sexual Abuse |
523-8695 |
Tennessee Department of Children’s Services |
594-6767 |
Safe Haven (was Sexual Assault Crisis Center |
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Crisis Line |
522-7273 |
Victim Assistance |
558-9040 |
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CHILDREN’S RESIDENTIAL PROGRAMS |
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Child & Family TN |
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Cooper House (boys) |
546-7447 |
Gibbs Group Home (boys) |
687-8091 |
Haslam Center (boys and girls) |
558-6361 |
Katie Miller Group Home (girls) |
588-0870 |
Millertown Group Home (boys) |
521-7923 |
Runaway Shelter (boys and girls) |
523-2689 |
Transitional Living (boys and girls) |
521-5652 |
Helen Ross McNabb Center |
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Adolescent Residential – Werner Center |
524-5757 |
Holston Methodist Home |
675-4909 |
Florence Crittenton Agency |
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Residential Mother-Infant Program |
602-2021 |
Barrett Hall |
602-2021 |
Crittenton |
602-2021 |
Knox County Association for Retarded Citizens |
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Adolescent Training Program (boys) |
688-8723 |
John Tarleton Home |
215-6319 |
Lakeshore Mental Health Institute |
584-1561 |
Lutheran Services |
577-8925 |
Williams-Henson Lutheran Home |
573-9301 |
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Child & Family, Inc. |
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Helen Ross McNabb Center |
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Tennessee Regional Alternative Care Environments (TRACES) |
523-8695 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Tennessee Department of Children’s Services |
594-6767 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Associated Catholic Charities |
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Noah’s Ark |
971-3570 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
East Tennessee Christian Services |
584-0841 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Holston Methodist Home |
675-4909
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MENTAL HEALTH SERVICES |
|
Child & Family, Inc. |
|
The Conley Center |
546-7483 |
Cooper House (boys) |
546-7447 |
Haslam Center (boys and girls) |
558-6361 |
PleasanTree Apartments |
546-5812 |
Helen Ross McNabb Center |
|
Adult Center |
637-9711 |
Children and Youth |
523-8695 |
Friendship House |
541-6635 |
Tennessee Department of Human Services |
|
Rehabilitation Services |
594-6720 |
University of Tennessee |
|
Psychological Clinic |
974-2161 |
Peninsula Hospital |
970-9800 |
Peninsula Village |
970-9800 |
Lakeshore Mental Health Institute |
584-1561 |
Mental Health Association of Greater Knoxville |
584-9125 |
Alliance for the Mentally Ill |
602-7900 |
Comprehensive Community Care |
525-1180 |
Peninsula Lighthouse |
588-8880 |
|
YOUTH PROGRAMS |
|
Child & Family, Inc. |
|
Runaway Shelter (boys and girls) |
523-2689 |
Inner City Youth Services |
524-7483 |
Kids on the Block |
524-7483 |
Project Safe Place |
523-2689 |
Street Adolescents Response Team |
521-5659 |
Child Help USA |
800-422-4453 |
Helen Ross McNabb Center |
|
Primary Prevention |
523-8695 |
Students Assistance Program |
523-8695 |
Children and Youth |
523-8695 |
YWCA |
|
Youth Department |
523-6126 |
American Red Cross |
584-2999 |
Green Hills Learning Center |
523-1688 |
Knox County Schools |
|
Child Find |
594-1530 |
Tabernacle Learning Center |
525-2193 |
Townview Learning Center |
523-9309 |
University of Tennessee |
|
Knox County Agricultural Extension (4-H) |
215-2340 |
Knox County Health Department |
|
Knoxville Area Pregnancy Prevention Initiatives (KAPPI) |
215-5178 |
Al-Anon and Al-A-Teen |
525-9040 |
Florence Crittenton Agency |
|
STARS |
602-2021 |
Metropolitan Drug Commission |
588-5550 |
Peninsula Outpatient Services |
|
Children and Youth Services |
588-2933 |
Boy Scouts of America |
588-6514 |
Camp Fire |
693-3777 |
Emerald Avenue Urban Youth and Leadership Foundation |
637-3227 |
Girl Scouts – Tanasi Council |
688-9440 |
YMCA |
|
Aquatics Program |
522-9625 |
Camping Programs |
522-9625 |
Community and Family Membership |
522-9625 |
Youth Programs |
522-9625 |
Young Life |
525-7468 |
John Tarleton Home |
215-6319 |
East Tennessee Foundation |
524-1223 |
Tennessee Commission on Children and Youth |
594-6658 |
CONTACT of Knoxville |
523-9124 |
Kid Kall/Teen Talk |
523-9124 |
Boys and Girls Clubs |
544-3825 |
City of Knoxville Recreational Department |
637-6965 |
Eternal Life Restoration Outreach |
637-1707 |
Wesley House Community Center |
524-5494 |
Pathways |
|
Trailblazers (6-12 yrs old) |
673-0767 |
Teens |
673-0767 |
Dream Connection |
966-7665 |
Mental Health Association of Greater Knoxville |
584-9125 |
Court Appointed Special Advocate Program (CASA) |
329-3399 |
Big Brothers/Big Sisters |
523-2179 |
4-H Clubs |
215-2340 |
Junior Achievement of East Tennessee, Inc. |
584-4359 |
Knoxville’s Promise |
523-2775 |
| SOAR-Youth Ministries |
544-5881
|
More Juvenile links
Tennessee Commission on Children and Youth
www.tennessee.gov/tccy
Tennessee Department of Children Services
www.tennessee.gov/youth
Tennessee DCS Child Protective Services
www.tennessee.gov/youth/cps/index.htm
Tennessee Department of Human Services
www.tennessee.gov/humanserv
Tennessee DHS Child Support - Income Shares
www.tennessee.gov/humanserv/is/incomeshares.htm
Tennessee Department of Mental Health
and Developmental Disabilities
www.tennessee.gov/mental
American Bar Association - Juvenile Justice
www.abanet.org/crimjust/juvjus/
Child Welfare League of America
www.cwla.org/
National CASA - Court Appointed Special Advocates
www.nationalcasa.org/
National Center for Mental Health and Juvenile Justice
www.ncmhjj.com/
NCJFCJ - National Council of Juvenile and Family Court Judges
www.ncjfcj.org/
Juvenile Law Center
www.jlc.org
LexisNexis - Legal Site (Access to view Tennessee Laws)
www.michie.com/resources1.html
Office of Juvenile Justice and Delinquency Prevention
ojjdp.ncjrs.org/
Tennessee Juvenile Court Services Association
www.tjcsa.com
Tennessee Voices for Children
Tennessee Suicide Prevention Network
North American Council on Adoptable Children (NACAC) good links on a variety of children's issues, including mental illness and disability.
Community Mediation Center
912 South Gay Street
Suite L-300
Knoxville, TN 37902
865.594.1879, voice
865.594.1890, fax
info@2mediate.org