The Six Stages of Mediation

The mediation process used by Community Mediation Center volunteer mediators consists of six stages that are easy to understand, simple to follow, and extremely effective for any type of mediation. Using this process, the CMC mediators help clients work together to create a mutually acceptable agreement.

Stage 1. Understand the Mediation Process
Clients make an informed decision to mediate.
(Agreement to Mediate)

 

Stage 2. Present Viewpoints
Clients listen to each other to identify issues of interest and concern.

 

Stage 3. Define Problem Statement
Clients agree on a neutral problem statement based on common interests.

 

Stage 4. Identify Possible Solutions
Clients identify possible solutions to the problem.

 

Stage 5. Evaluate the Alternative Solutions
Clients evaluate together each possible solution developed in Stage 4.

 

Stage 6. Complete the Mediation.
When clients reach acceptable agreement mediators write formal agreement and review it with clients. Clients and mediators sign agreement.